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来源类型Working Paper
规范类型报告
DOI10.3386/w28811
来源IDWorking Paper 28811
AI Adoption and System-Wide Change
Ajay K. Agrawal; Joshua S. Gans; Avi Goldfarb
发表日期2021-05-17
出版年2021
语种英语
摘要Analyses of AI adoption focus on its adoption at the individual task level. What has received significantly less attention is how AI adoption is shaped by the fact that organisations are composed of many interacting tasks. AI adoption may, therefore, require system-wide change which is both a constraint and an opportunity. We provide the first formal analysis where multiple tasks may be part of a modular or non-modular system. We find that reliance on AI, a prediction tool, increases decision variation which, in turn, raises challenges if decisions across the organisation interact. Modularity, which leads to task independence rather than system-level inter-dependencies, softens that impact. Thus, modularity can facilitate AI adoption. However, it does this at the expense of synergies. By contrast, when there are mechanisms for inter-decision coordination, AI adoption is enhanced when there is a non-modular environment. Consequently, we show that there are important cases where AI adoption will be enhanced when it can be adopted beyond tasks but as part of a designed organisational system.
主题Other ; Accounting, Marketing, and Personnel ; Development and Growth ; Innovation and R& ; D
URLhttps://www.nber.org/papers/w28811
来源智库National Bureau of Economic Research (United States)
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资源类型智库出版物
条目标识符http://119.78.100.153/handle/2XGU8XDN/586483
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GB/T 7714
Ajay K. Agrawal,Joshua S. Gans,Avi Goldfarb. AI Adoption and System-Wide Change. 2021.
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