全球智库信息集成服务系统(G2TT): How Costly is Turnover? Evidence from Retail

G2TT

来源类型	Working Paper
规范类型	报告
DOI	10.3386/w26179
来源ID	Working Paper 26179
	How Costly is Turnover? Evidence from Retail
	Peter J. Kuhn; Lizi Yu
发表日期	2019-08-26
出版年	2019
语种	英语
摘要	We estimate turnover costs in small retail sales teams using daily sales data and an advance notice requirement to address endogeneity concerns. In addition to short-staffing and onboarding costs, we identify two less familiar sources of turnover costs: incumbent workers’ recruitment activities, and reductions in team morale after a departure is announced. Our estimates of total turnover costs are relatively modest, however: Ten percent higher turnover is about as costly as a 0.6% wage increase. We attribute these low costs to a set of complementary personnel policies which ensure that only 25 percent of departures result in a short-staffing spell.
主题	Labor Economics ; Labor Compensation ; Unemployment and Immigration
URL	https://www.nber.org/papers/w26179
来源智库	National Bureau of Economic Research (United States)
引用统计
资源类型	智库出版物
条目标识符	http://119.78.100.153/handle/2XGU8XDN/583851
推荐引用方式 GB/T 7714	Peter J. Kuhn,Lizi Yu. How Costly is Turnover? Evidence from Retail. 2019.