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来源类型Working Paper
规范类型报告
DOI10.3386/w19154
来源IDWorking Paper 19154
Repairing the Damage: The Effect of Price Expectations on Auto-Repair Price Quotes
Meghan R. Busse; Ayelet Israeli; Florian Zettelmeyer
发表日期2013-06-20
出版年2013
语种英语
摘要In this paper we investigate whether sellers treat consumers differently on the basis of how well-informed consumers appear to be. We implement a large-scale field experiment in which callers request price quotes from automotive repair shops. We show that sellers alter their initial price quotes depending on whether consumers appear to be well-informed, uninformed, or poorly informed about market prices. We find that repair shops quote higher prices to callers who cite a higher expected price. We find that women are quoted higher prices than men when callers signal that they are uninformed about market prices. However, gender differences disappear when callers mention an expected price for the repair. Finally, we find that repair shops are more likely to offer a price concession if asked to do so by a woman than a man.
主题Microeconomics ; Households and Firms ; Economics of Information
URLhttps://www.nber.org/papers/w19154
来源智库National Bureau of Economic Research (United States)
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资源类型智库出版物
条目标识符http://119.78.100.153/handle/2XGU8XDN/576828
推荐引用方式
GB/T 7714
Meghan R. Busse,Ayelet Israeli,Florian Zettelmeyer. Repairing the Damage: The Effect of Price Expectations on Auto-Repair Price Quotes. 2013.
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