G2TT
来源类型Discussion paper
规范类型论文
来源IDDP14299
DP14299 Workplace Knowledge Flows
Jason Sandvik; Richard Saouma; Nathan Seegert; Christopher T. Stanton
发表日期2020-01-10
出版年2020
语种英语
摘要What prevents the spread of information among coworkers, and which management practices facilitate workplace knowledge flows? We conducted a field experiment in a sales company, addressing these questions with three active treatments. (1) Encouraging workers to talk about their sales techniques with a randomly chosen partner during short meetings substantially lifted average sales revenue during and after the experiment. The largest gains occurred for those matched with high-performing coworkers. (2) Worker-pairs given incentives to increase joint output increased sales during the experiment but not afterward. (3) Worker-pairs given both treatments had little improvement above the meetings treatment alone. Managerial interventions providing structured opportunities for workers to initiate conversations with peers resulted in knowledge exchange; incentives based on joint output gains were neither necessary nor sufficient for knowledge transmission.
主题Industrial Organization ; Labour Economics
URLhttps://cepr.org/publications/dp14299
来源智库Centre for Economic Policy Research (United Kingdom)
资源类型智库出版物
条目标识符http://119.78.100.153/handle/2XGU8XDN/543190
推荐引用方式
GB/T 7714
Jason Sandvik,Richard Saouma,Nathan Seegert,et al. DP14299 Workplace Knowledge Flows. 2020.
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