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来源类型Publication
来源IDLearning Systems for Accountable Care Organizations
Keystone ACO's Health Navigator Program to Identify and Close Care Gaps (Case Study)
Julia Embry; Kate D'; Anello
发表日期2019-10-30
出版者Baltimore, MD: U.S. Centers for Medicare & Medicaid Services
出版年2019
语种英语
概述Keystone Accountable Care Organization’s health navigator program uses community health assistants (CHAs) to identify and resolve beneficiary care gaps. The CHAs collaborate with beneficiaries’ care teams to conduct home visits and determine whether beneficiaries have unmet health and social needs.",
摘要

Key Findings:

Keystone grew the number of CHA-led interventions by 29 percent between 2017 and 2018. Keystone has received positive feedback from clinicians and beneficiaries about the health navigator program.

Keystone Accountable Care Organization’s health navigator program uses community health assistants (CHAs) to identify and resolve beneficiary care gaps. The CHAs collaborate with beneficiaries’ care teams to conduct home visits and determine whether beneficiaries have unmet health and social needs. The CHAs then help resolve these needs by reporting potential clinical issues to the care team and connecting beneficiaries with community organizations to address nonclinical concerns. In 2017and 2018, Keystone’s CHAs supported more than 23,750 interventions to identify and resolve potential care gaps, including conducting home visits, follow-up calls, and email-based outreach to beneficiaries.

URLhttps://www.mathematica.org/our-publications-and-findings/publications/keystone-acos-health-navigator-program-to-identify-and-close-care-gaps-case-study
来源智库Mathematica Policy Research (United States)
资源类型智库出版物
条目标识符http://119.78.100.153/handle/2XGU8XDN/489753
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GB/T 7714
Julia Embry,Kate D',Anello. Keystone ACO's Health Navigator Program to Identify and Close Care Gaps (Case Study). 2019.
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