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来源类型Working Paper
规范类型报告
DOI10.3386/w24437
来源IDWorking Paper 24437
Does Cheap Talk Affect Market Outcomes? Evidence from eBay
Daniel W. Elfenbein; Raymond Fisman; Brian McManus
发表日期2018-03-26
出版年2018
语种英语
摘要We study the use of and response to cheap talk by firms and their consumers, focusing on unverifiable promises of charitable donations on eBay. For transactions during March 2005 – May 2006, cheap talk listings have lower sales probabilities but sell at higher prices when they are successful. The negative relationship between cheap talk and sales is concentrated in the months following Hurricane Katrina, a time when both verifiable and unverifiable charity-related listings increased dramatically. Finally, we show that cheap talk sellers have significantly lower quality ratings than sellers who make verifiable donations. Collectively, our results suggest that most buyers (justifiably) avoid cheap talk listings when credible quality signals are available, thus limiting the extent of cheap talk under these conditions.
主题Microeconomics ; Economics of Information ; Other ; Law and Economics ; Industrial Organization ; Market Structure and Firm Performance ; Accounting, Marketing, and Personnel
URLhttps://www.nber.org/papers/w24437
来源智库National Bureau of Economic Research (United States)
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条目标识符http://119.78.100.153/handle/2XGU8XDN/582110
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Daniel W. Elfenbein,Raymond Fisman,Brian McManus. Does Cheap Talk Affect Market Outcomes? Evidence from eBay. 2018.
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