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来源类型 | Working Paper |
规范类型 | 报告 |
DOI | 10.3386/w24437 |
来源ID | Working Paper 24437 |
Does Cheap Talk Affect Market Outcomes? Evidence from eBay | |
Daniel W. Elfenbein; Raymond Fisman; Brian McManus | |
发表日期 | 2018-03-26 |
出版年 | 2018 |
语种 | 英语 |
摘要 | We study the use of and response to cheap talk by firms and their consumers, focusing on unverifiable promises of charitable donations on eBay. For transactions during March 2005 – May 2006, cheap talk listings have lower sales probabilities but sell at higher prices when they are successful. The negative relationship between cheap talk and sales is concentrated in the months following Hurricane Katrina, a time when both verifiable and unverifiable charity-related listings increased dramatically. Finally, we show that cheap talk sellers have significantly lower quality ratings than sellers who make verifiable donations. Collectively, our results suggest that most buyers (justifiably) avoid cheap talk listings when credible quality signals are available, thus limiting the extent of cheap talk under these conditions. |
主题 | Microeconomics ; Economics of Information ; Other ; Law and Economics ; Industrial Organization ; Market Structure and Firm Performance ; Accounting, Marketing, and Personnel |
URL | https://www.nber.org/papers/w24437 |
来源智库 | National Bureau of Economic Research (United States) |
引用统计 | |
资源类型 | 智库出版物 |
条目标识符 | http://119.78.100.153/handle/2XGU8XDN/582110 |
推荐引用方式 GB/T 7714 | Daniel W. Elfenbein,Raymond Fisman,Brian McManus. Does Cheap Talk Affect Market Outcomes? Evidence from eBay. 2018. |
条目包含的文件 | ||||||
文件名称/大小 | 资源类型 | 版本类型 | 开放类型 | 使用许可 | ||
w24437.pdf(216KB) | 智库出版物 | 限制开放 | CC BY-NC-SA | 浏览 |
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